In most cases, our clients are hurt, financially suffering, and sometimes nearly incapacitated by bewildering red tape and new and unfamiliar rules and regulations. It is an unfortunate reality that bad things sometimes happen to good people, and in many instances, the legal system simply does not adequately protect their rights. People with injury claims need help. Even when they’re getting help, we know that they want to be kept involved, updated and informed about their claim.
We hand pick our legal assistants after careful consideration. We choose compassionate, efficient and qualified people to work with us – and you! They have experience with the special needs and concerns of injured clients and are instructed by our mission statement. They can almost always provide an answer to your less “legal” questions and they have access to the attorneys’ legal expertise.
We know that “staff turnover” can be disruptive to our office and our clients, so we invest in our employees – some of them started at entry-level positions years ago, and were offered the opportunity to increase their skills, talents, and contributions. We’re proud of them, and they’re proud of what they do.
Call or email any of our staff members and they will assist you in scheduling your free consultation in our office. You can also arrange for your free consultation by calling the general office line at 888-279-2002, emailing us.
Tiffany began her journey with Mark in 1995 while attending college and working part time doing microfiche processing and filing in a shared office space. After graduating from the University of Washington, she started her family and soon after Mark at his new office as a part-time receptionist at 2001.
It was quickly obvious that Tiffany’s energy and diligence demanded more challenging work, and she found herself gravitating towards the accounting side of the business. She began processing the daily Trust Account checks for clients on time loss. Over the next two years as the business and office expanded, Tiffany learned all the tasks that had previously been contracted out and became the in-house bookkeeper.
Tiffany has proven her loyalty, discretion, and trustworthiness. She has raised two beautiful daughters who are truly her pride and joy. When she is not with family and friends, she enjoys her downtime gardening, reading, and spending time with her dog.
Irina joined the Wagner team in 2019, beginning her journey as our front desk receptionist. Her dedication, adaptability, and strong work ethic quickly propelled her into a full-time role as an administrative and legal assistant, and eventually as a paralegal.
With a background in customer service and a talent for multitasking, Irina plays a vital role in supporting both attorneys and paralegals at the firm. She assists in a wide range of cases—from complex personal injury claims to straightforward consultations—ensuring that each client receives timely communication and thorough case support. Irina maintains the firm’s case calendar, tracks important deadlines, and serves as a consistent point of contact for clients throughout the life of their cases.
In addition to her legal responsibilities, Irina also helps manage the day-to-day operations of the office, ensuring everything runs smoothly and stays organized. She also serves as the firm’s back-up bookkeeper, assisting with daily time-loss and pension payments for clients.
Outside of work, Irina enjoys singing, hiking, camping, and spending quality time with her family and friends.
